Exchange Policy

We want you to be happy with your purchase. If you receive a product with a size, color, or manufacturing issue, we offer an exchange under the following conditions:

• Exchange requests must be made within 7 days of receiving your order.
• The product must be unused, unworn, unwashed, and in its original packaging with all tags and accessories intact.
• An unboxing video is mandatory to process any exchange request. The video must clearly show the package being opened from the beginning without any cuts or edits.
• Products that show signs of use, damage, or are returned without an unboxing video will not be eligible for exchange.
• Once we receive and inspect the returned item, we will process the exchange if it meets the above conditions.
• Customers are responsible for safely packing the product for return to avoid damage during transit.

If you need an exchange, please contact our customer support team within 7 days of delivery with your order number, clear photos of the product, and the unboxing video.